For Consumers: Orders with a net value of less than INR 600 will incur a delivery charge of INR 60. Orders of INR 600 or above qualify for free shipping across India. For Doctors: Orders with a net value of less than INR 2,000 will incur a delivery charge of INR 150. Orders of INR 2,000 or above qualify for free shipping across India.

There is no minimum order value required to shop at our ecommerce store.

For prepaid orders, a confirmation notification will be sent to your registered email address along with the order reference number. For Cash on Delivery orders, confirmation will be provided via a phone call from our executive after the order is placed.

We accept UPI, debit/credit cards, net banking, and select digital wallets for secure online transactions.

In rare cases, payment may be temporarily held by the bank. If the order is not generated, the amount is automatically refunded within 5–7 business days.

Yes, a detailed invoice is sent to your registered email after order confirmation. You may also download it from your account section.

Payment confirmation is sent immediately after successful transaction via email and SMS.

Cancellations are allowed only till the time product is not shipped from our warehouses. Please contact our Customer Care team immediately at healthcare@sdlindia.com or call us on 1800-229-874 (MON- FRI, Timing (IST): 10:00 AM To 05:00 PM, except on holidays) to assist you in cancelling your order.

We will initiate your refund within 3 working days of our confirmation. However, it may take 7-15 working days for the amount to get credited / reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.

We at Shree Dhootapapeshwar Limited are committed to our valued customers & have designed a fair as well as transparent return policy. Please raise a return/replacement request within 2 days from the date of delivery. In case of damaged/missing product, raise a return/replacement within 2 days from the date of delivery. Kindly e-mail us at healthcare@sdlindia.com with relevant details such as invoice number. Shree Dhootapapeshwar Ltd. would 3 working days to review your return request & reply to the same. You would need to send the product, at your expense, via any reliable courier or postal services to the address provided below. The product should reach us within 15 days of dispatch. After the product is received, SHREE DHOOTAPAPESHWAR LTD will verify it against the claim and initiate the replacement or refund if the claim meets our policy. Please note that replacement would depend upon the stock availability.

Shree Dhootapapeshwar Limited (SDL) is an Indian Ayurvedic medicine company with over 150 years of heritage in Ayurved. The company is built on the principles of Saiddhantik Ayurved and offers an extensive range of classical and other Ayurvedic formulations.

Shree Dhootapapeshwar has a legacy spanning more than 150 years, built across generations with a continuing commitment to Ayurvedic knowledge, quality manufacturing and standardisation.

Yes. SDL's portfolio includes more than 350 classical Ayurvedic medicines, alongside other Ayurvedic formulations designed for a variety of health and wellness needs.

Shree Dhootapapeshwar Standards, or SDS, represent SDL's approach to defining and evaluating quality parameters for its Ayurvedic formulations, supporting their identity, quality and consistency.

Yes. A range of Shree Dhootapapeshwar Ayurvedic products can be explored and purchased through the official SDL India website, subject to product availability and applicable requirements. Certain medicines may require prescription and guidance from a qualified Ayurvedic physician.

The appropriate Ayurvedic formulation can depend on an individual's health condition, Prakriti, age, lifestyle and other factors. For medicines intended for specific health conditions, consultation with a qualified Ayurvedic physician is recommended.